Last updated: 21 september 2025

1. Who We Are

Bluehill Stories
KVK 97796069
Email: bluehillstories@gmail.com

2. Data We Collect

We may collect the following personal data when you use our website or purchase our Film:
- Name and email address
- Billing and payment details (processed securely via our payment provider, we do not store full credit card details)
- IP address and device/browser information
- Order history and transaction details
- Cookies and usage data (see Section 8)

3. How We Use Your Data

We process your personal data for the following purposes:
- To process payments and deliver the Film you purchased
- To provide customer support
- To comply with legal and tax obligations
- To improve our Website and digital services

4. Legal Basis for Processing

We process your data under the following legal bases:
- Contract: To deliver the Film and process your order
- Legal obligation: To comply with tax/accounting laws
- Consent: For marketing communications and non-essential cookies
- Legitimate interests: To ensure website security and prevent fraud

5. Data Sharing

We only share your data with trusted third parties when necessary:
- Payment providers (e.g. Stripe, PayPal, Mollie) to process transactions
- Hosting/CDN providers (e.g. Bunny.net) to deliver digital content
- Analytics services (if applicable, e.g. Google Analytics) to improve our Website

We do not sell or rent your personal data to third parties.

6. Data Retention

- Order and payment details: retained for 7 years (as required by Dutch tax law)
- Customer account or communication data: retained until you request deletion
- Cookies: retained as set out in our Cookie Policy (see Section 8)

7. Your Rights

Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent at any time (for marketing or cookies)
- File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

You can exercise your rights by contacting us at bluehillstories@gmail.com

8. Cookies and Tracking

Our Website uses cookies to ensure proper functionality and, if enabled, to measure website traffic and improve performance.
- Essential cookies: required for the website to work
- Analytics/marketing cookies: only placed with your consent

When you first visit our Website, you will be asked to accept or reject non-essential cookies.

9. Security

We take appropriate technical and organizational measures to protect your data, including secure connections (HTTPS) and working with trusted service providers.

10. International Transfers

If your data is processed outside the European Economic Area (EEA), we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our Website.

12. Contact

For any questions or privacy requests, please contact:

Bluehill Stories
Email: bluehillstories@gmail.com